Our Privacy Policy

Effective Date: April 8, 2025

Stellar Biome Inc. (“we,” “our,” or “us”) is committed to protecting your privacy when you visit our websites, stellarbiome.ca and stellarbiome.com. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Accountability

Stellar Biome Inc. is responsible for the personal information under its control. We have appointed a Privacy Officer to oversee compliance with this policy and PIPEDA. If you have any questions about our privacy practices, please contact:

Privacy Officer
Stellar Biome Inc.
Email: info@stellarbiome.com
Address: [Insert Address Here]

2. Information We Collect

We collect the following types of information:

  • Contact Form Submissions: When you submit an inquiry through our contact form, we collect your name, email address, and the content of your message. This information is used solely to respond to your inquiries.

  • Tracking Tools: We use third-party tools, including Google Analytics and Facebook Pixel, to gather data about website usage, such as page views, traffic sources, and user interactions. These tools may collect data such as IP addresses and browsing behavior through cookies or similar technologies.

3. Use of Tracking Tools

Google Analytics and Facebook Pixel help us analyze website traffic and improve user experience. These tools may use cookies or other tracking technologies to collect data in accordance with their respective privacy policies:

Please note that these third-party services operate under their own privacy policies, which we encourage you to review.

4. Consent

By using our website or submitting information through our contact form, you consent to the collection and use of your personal information as described in this policy. For tracking tools like Google Analytics and Facebook Pixel, you can manage your cookie preferences through your browser settings or opt out via mechanisms provided by these services (e.g., Google’s opt-out browser add-on).

5. Limiting Collection

We limit the collection of personal information to what is necessary for the purposes outlined in this policy. No additional personal data is collected beyond what is described here.

6. Limiting Use, Disclosure, and Retention

  • Personal information submitted through the contact form will only be used to respond to inquiries and will not be shared with third parties unless required by law.

  • Data collected by tracking tools is used for website analytics and marketing purposes but is anonymized where possible to protect individual identities.

  • Personal information is retained only as long as necessary to fulfill its purpose or comply with legal requirements.

7. Safeguards

We take reasonable steps to protect your personal information from unauthorized access or misuse through secure servers, encryption protocols, and other safeguards appropriate to the sensitivity of the data collected.

8. Openness

This Privacy Policy provides transparency about our practices regarding the collection, use, and protection of personal information. For further details or questions about our privacy practices, contact our Privacy Officer at info@stellarbiome.com.

9. Individual Access

You have the right to request access to the personal information we hold about you and request corrections if necessary. To exercise these rights, please contact our Privacy Officer using the contact details above.

10. Challenging Compliance

If you have concerns about our compliance with PIPEDA or this Privacy Policy, you may file a complaint with our Privacy Officer at info@stellarbiome.com. We will investigate promptly and address your concerns in a timely manner.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our practices regarding data collection and usage. The effective date will always be noted at the top of this document.

This Privacy Policy applies solely to Stellar Biome Inc.’s websites (stellarbiome.ca and stellarbiome.com) and complies with PIPEDA requirements for Canadian businesses using tracking tools like Google Analytics and Facebook Pixel while maintaining transparency about their operations.